Designing for the Digital Divide

Today saw the release of the 2017 Australian Digital Inclusion Index, which can be downloaded from the Telstra Sales Portal Digital Inclusion website. The report had some positive, although expected, conclusions in that digital inclusion is increasing right across the board, which is the good news. What caught my eye however were the specific mentions of the sociodemographic groups which are the most digitally excluded across the country, specifically:

“…people in low income households, people aged 65+, people with a disability, people who did not complete secondary school, Indigenous Australians, and people not in paid employment.”

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Students as partners – moving beyond the customer concept in student services

University Life 102The debate of whether students are or are not ‘customers’ of their University is a well worn one, so it was of great interest to see this report published today via Universities UK which put the matter to rest once and for all, and the result was…

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Changes in the Australian Higher Ed LMS landscape – a wave, or just a ripple?

DSC_7098 This week, the University of Sydney announced that it was migrating from Blackboard Learn to Canvas, joining RMIT, UC and the University of Adelaide who have also announced similar moves in the last twelve months. No doubt this is sending one or two quivers through the camps of the ‘Big Three’ LMS platforms which until recently made up the entirety of the incumbent LMS landscape in Australian Higher Ed – Blackboard Learn (21 Universities), Moodle (15) and Brightspace by D2L (3)*.

But are we about to see a wave of change in the LMS landscape across Australia, or will it be more like a ripple?

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