student experience

Management in the age of AI

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Author’s note: This post has been sitting in my Drafts folder since early 2019, and it seems like a good time to release it given my new role. Note that I have not modified anything other than a little formatting and dropping the odd internal note to myself about how I was going to finish … Read more

My writer’s block (aka Life at Flinders – three years on)

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Roadblock - https://flic.kr/p/fxFVgnI’ve really struggled to write for the last six months. Whilst looking at my blog from an outsiders perspective there’s a big gap between this post and the last one way back in September, what you don’t see is the handful of post ‘stubs’ that will probably forever remain unpublished that sit in my WordPress drafts, nor do you see the flickers of ideas that have popped into my head that have never even made it that far. This post attempts to understand why – and how it relates to my third year at Flinders.

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Designing for the Digital Divide

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Today saw the release of the 2017 Australian Digital Inclusion Index, which can be downloaded from the Telstra Sales Portal Digital Inclusion website. The report had some positive, although expected, conclusions in that digital inclusion is increasing right across the board, which is the good news. What caught my eye however were the specific mentions of the sociodemographic groups which are the most digitally excluded across the country, specifically:

“…people in low income households, people aged 65+, people with a disability, people who did not complete secondary school, Indigenous Australians, and people not in paid employment.”

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Students as partners – moving beyond the customer concept in student services

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University Life 102The debate of whether students are or are not ‘customers’ of their University is a well worn one, so it was of great interest to see this report published today via Universities UK which put the matter to rest once and for all, and the result was…

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